1. Introduction
Welcome to PriceHunt SA ("we", "our", or "us"), operating at pricehunt.co.za. We respect your privacy and are committed to protecting your personal data in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you:
- Identity & Account Data: First name, last name, username, email address, and password hashes.
- Browsing & Usage Data: Information about how you use our website, including your search queries, product views, and interaction with AI deal scores.
- Saved Preferences Data: Wishlists, shopping lists, tracked products, and your active Deal Hunter criteria.
- AI Conversational Data: Conversation history and inputs provided to our AI Shopping Assistant.
- Financial & Transaction Data: Subscription tier status and payment history. All actual payment processing is handled securely by PayFast; we do not store credit card numbers.
- Brand Registration Data: Business name, logo, brand description, website URL for Seller Pro brand accounts.
- Live Streaming Data: Audio/video streams broadcast, stream metadata (title, category, duration, viewer counts).
- Live Auction Data: Bid amounts, bid timestamps, auction participation history.
- Video Content Data: Video reviews, sales videos uploaded to our platform.
- Deal Hunter Data: Saved search criteria (query terms, max price thresholds), automated search results.
- Shopping List Data: List names, items, and sharing preferences (lists may be shared publicly via unique URLs).
3. Data Sharing via Public Features
Certain features on our platform are designed for public sharing:
- Shopping lists shared via unique URLs are accessible to anyone with the link.
- Live streams are viewable by any user while active.
- Brand product catalogs are publicly visible on product detail pages.
- Video reviews are publicly visible once approved.
4. Cookies & Tracking Technologies
We use session cookies strictly for user authentication and maintaining your login state securely.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your account is deleted, your personal data is securely erased, though some anonymized analytics or historical pricing data may remain.
- Live stream recordings are not stored after the stream ends (real-time only).
- Video reviews and sales videos are retained until deleted by the user or removed by moderation.
- Deal Hunter criteria retained until deleted by user.
- Auction bid history retained for dispute resolution purposes.
6. Your Legal Rights (POPIA)
Under the POPI Act, you have the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure (deletion) of your personal data.
- Object to processing of your personal data.
- Request restriction of processing of your personal data.
To exercise any of these rights, please contact us using the details below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.
7. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager at: privacy@pricehunt.co.za